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Pharmacy First Scotland

NHS Pharmacy First Scotland is a service offered by our pharmacy to assist patients with access to advice and appropriate treatment for minor illnesses and common health complaints without the need for a GP appointment.
Just walk-in to our pharmacy. Conditions we can treat as part of Pharmacy First Scotland are:
Backache
Back pain, particularly lower back pain, is very common. It usually improves within a few weeks but can sometimes last longer or keep coming back. Back pain can range from a muscle ache to a shooting, burning or stabbing feeling. We can help you with back pain.
Diarrhoea
Diarrhoea is passing looser, watery or more frequent poo (stools) than is normal for you. It affects most people from time to time and is usually nothing to worry about. It can be distressing and unpleasant. It normally clears quickly or our pharmacist can help you.
Hay Fever
Hay fever is a common allergic condition. It affects up to 1 in 5 people at some point in their life. You’ll experience hay fever symptoms if you have an allergic reaction to pollen. Pollen is a fine powder released by plants as part of their reproductive cycle. Need some help?
Hemorrhoids
Hemorrhoids (HEM-uh-roids), also called piles, are swollen veins in the anus and lower rectum. Hemorrhoids are similar to varicose veins. Hemorrhoids can develop inside the rectum, called internal hemorrhoids. They also can develop under the skin around the anus.
Impetigo
Impetigo is a skin infection that's very contagious but not usually serious. It often gets better in 7 to 10 days if you get treatment. Anyone can get it, but it's very common in young children. Why not use our pharmacy first service within our pharmacy to quickly help with Impetigo.
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Period Pain
Period pain, also known as dysmenorrhea, is a normal part of the menstrual cycle for most women. It's usually felt as cramps in the lower abdomen or pelvis, but can also spread to the back and thighs. The pain can be intense and spasmodic, or more dull and constant.
Shingles
Shingles is a viral infection that manifests as a painful rash, affecting people of all ages but more commonly seen in the elderly. It is caused by the same virus that causes chickenpox and can leave lasting nerve pain. Early treatment is key to managing this uncomfortable condition.
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Sore Throat
Sore throats are a frequent occurrence, but usually not a cause for concern. With time, they typically resolve on their own, lasting no longer than a week. So, there's no need to fret when the discomfort hits. Our pharmacy first service can help you to speedily recover.
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Urinary Tract Infections (UTIs)
Urinary tract infections (UTIs) are usually caused by bacteria from poo entering the urinary tract. The bacteria enter through the tube that carries pee out of the body (urethra). Women have a shorter urethra than men. This means bacteria are more likely to reach the bladder or kidneys and cause an infection.
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About Pharmacy First Scotland

We can provide you the same treatments you would get from a GP.
The Pharmacy First Scotland Service is an accessible service for all, where you can receive support, advice and if necessary, medication to support you with common conditions.
How Do I Access the Service?
Anyone registered with a GP in Scotland or residing in Scotland is eligible to use this service.

Simply visit our pharmacy.

There is no need to book an appointment but if you have a fever or are experiencing any other COVID related symptoms, please call ahead to speak to a member of the Pharmacy Team before visiting us in person.

What to expect?
  • Information Request: The pharmacist will ask for your name, date of birth, and postcode to record the consultation.
  • Consultation: Discuss your symptoms with the team.
  • Advice and Treatment: Receive expert advice and, if necessary, medication.
  • Referral: If more specialised care is needed, our team may refer you to another healthcare professional, such as your GP.
  • Privacy: If you prefer privacy, you can request to use the consultation area or room.

What Conditions are Covered?
Our teams can offer advice and treatment using over-the-counter medications for a variety of common conditions including constipation, diarrhoea, head lice, haemorrhoids, mouth ulcers, threadworms, warts, dry eyes, ear wax removal, eczema, as well as pain relief and anti-inflammatory medications for various conditions.

If you think you have one of these conditions, you can have a private consultation with one of our pharmacists. They can support you with advice tailored to your needs and suggest treatments to help manage your symptoms.

If you want a specific medicine or product, you may need to purchase it.

Additionally, all pharmacies can provide some prescription medications for urinary tract infections, some skin infections (including insect bites), hay fever, shingles, and impetigo, following a consultation with a pharmacist.

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Looking for another service?

You can find your nearest branch offering the service you are looking for using our interactive map. You can also get directions from your door
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